Description
The Aspen Collection is our heavy duty composite wood gazebo line. The Aspen collection is made of a composite material called Ultrawood that looks very much like wood but lasts longer than wood. Ultrawood is durable and very low maintenance. The entrance door can be placed on any side of the gazebo.
The Aspen 12×18 is one of our largest composite material spa enclosures providing room for an 8-foot square spa with room for steps, a sofa, coffee table, and more to relax around a hot tub.
This west coast designed hot tub enclosure includes a Duraflex PC roof with a skylight and 6 sliding lockable windows made with aluminum frames and optional tempered glass. The entrance consists of 2 large lockable swing French doors made of heavy duty aluminum. Additional upgrades are available for a fee including a screen kit and roof bracket support. Multiple upgrades can be added together at a reduced cost.
The interior wall to wall dimensions is 132 5/8″ x 203 1/8″. The exterior wall to wall dimensions is 137 3/8″ x 207 7/8″. The roof dimensions are 159 1/4″ x 227″
Shipping & Return Policy
Shipping and Pickup Options
Orders are shipped FOB destination (third-party freight terminal or residence, depending on crate size) within the continental United States and Canada. Customers may alternatively make pick-up arrangements with Westview Manufacturing at Westview’s warehouse.
Please contact the Westview Manufacturing customer service line at 1-800-895-1972 for more information regarding alternate shipping arrangements.
Shipping Charges
Shipping charges will be invoiced at the time the order is placed. Additional shipping charges may apply to terminal and alternate arrangement deliveries depending on the model size and restrictions due to the receiver’s location. Additional storage charges will be incurred for any shipments not picked up within the specified “free storage time” provided by Westview Manufacturing’s partner carriers.
Cancellation and Refund Policy
All pre-order and overstock sale items are not cancellable, not returnable, and deposits are non-refundable.
Cancellable orders that are requested before the customer receives the merchandise are subject to a 15% restocking fee.
Returns and RMA Process
All returns must have a valid RMA (return merchandise authorization). To obtain an RMA, contact our customer service department at 1-800-895-1972 and have your invoice information available. The customer service department will provide you with details of where to ship the returned product.
Merchandise returns may only be shipped to our warehouse locations that are authorized to accept inbound merchandise. Terminal locations where your product was originally shipped from do not necessarily accept inbound merchandise, as many are outbound only.
Important: Do not ship the gazebo to the location where your unit was originally shipped. Westview will not provide refunds or be responsible for merchandise shipped to any unauthorized location or without a valid RMA.
Return Freight Charges
The customer is responsible for return freight charges. Freight charges for return shipments arranged by Westview Manufacturing will be provided to the customer prior to the shipment being picked up by Westview MFG’s partner carrier, and that amount will be deducted from the final customer refund.
Best customer service. I really appreciate all the efforts that Brent, from customer service department did to solve my issue. I was pleasantly surprised. Great work!
Excellent quality. Instructions could be clearer but went together well. Took about 10 manhours to assemble (in 90 degree July heat). Definitely a two man job. Roof panels need 1 person inside and another outside. Next step is to install a fan and some lights. Just passed test against 50mph winds here in Delaware
We bought the backyard gazebo and are so glad it did. Was completely done building it in a single day. We added outdoor drapes and it is beautiful. My husband calls it my she-shed because of the look. Thank you Westview!
My husband and I purchased our Aspen gazebo mainly because of the cool terracotta color, it blends in well with our house and the neighbors’ homes. We also like the look of the rounded corners, it makes it seem like there is more space inside the gazebo. Once our hot tub is installed I’m sure we will be spending many nights after work lounging in our hot tub, surrounded by our new enclosure, hidden away from the elements outside.
My Aspen gazebo arrived in this huge plywood and steel crate and when I saw it I said whoa, what am I supposed to do with that. But you know, the step by step procedure to unload the crate was easy to do and only took about a half hour to unload all of the pieces. Assembling the gazebo on my deck was also easy to do, it took my partner and I just under 9 hrs. total to assemble. Every piece was simple to attach, no issues at all. I’ve invited a few neighbors over to enjoy our new Aspen gazebo, so you may get a phone call from them in the near future inquiring about getting their own gazebo.
My partner and I just love our new Aspen gazebo. It’s so cool to sit in our hot tub inside our enclosed gazebo when the snow is flying all around us. Cold outside, but warm in here. Thank you Westview for your great product.
Just finished installing my Aspen gazebo. I must compliment Westview on a great enclosure. It fit like a glove, all sections secured easily; only difficulty we had was erecting the roof but we got it done. Now my wife, I and our daughter can enjoy many days in our outdoor enclosure without worrying about the elements outside!
I’ve wanted an enclosure for my hot tub few a few years now so when I finally purchased my gazebo from Westview I was thrilled with their expertise and service. When my gazebo arrived I couldn’t wait to set it up so I gathered together a couple of friends and had a gazebo installation party. I didn’t take us too long to set up, the instructions were great. Now we are enjoying a pot luck party inside my new gazebo.
I usually don’t write reviews but I need to give a shout out to Westview. Thank you for helping me choose my Aspen gazebo, it’s perfect. From the skylight, to the french doors, oh and I almost forgot about the sliding glass windows with screens, it’s all perfect! Now all I have to do is add my personal touches to the interior and I’ll have a gazebo to enjoy for many years.
Thank Goodness we got the gazebo set up before the winter hit. Here is a photo of the Aspen 12×18 that we set up before winter. We can send you an updated photo in the Spring once we close off the deck and beautify the yard. The gazebo took longer than expected to set up. We took 11 hours to set this up. Not sure why we took that long. Maybe we should have used a bigger ladder… the roof was hard to reach because of the raised platform.
I don’t normally go out of my way to write a review about a company, however, this time I am going to make an exception. About two months ago we received my gazebo at the local terminal where we were supposed to pick it up. When we went to the terminal I noticed that the crate was labeled with a product size 10×10 but my husband picked it up anyway. When we got home he removed the contents from the crate and put them in the garage and destroyed the crate. About two weeks later we were going to assemble the gazebo and realized we had the wrong gazebo. I started to freak out not knowing what to do. I immediately called Westview and told them what we had done. I was thinking we were totally screwed because we destroyed the crate. Fortunately for me, we were dealing with a reliable company that is all about customer service. I cannot say enough about the customer service and support of this company Westview Manufacturing. It is easy to be friendly and courteous when things are all good but when something goes sideways like our case when we were so stupid to pick up the gazebo that was not the model we ordered and then we go ahead and destroy the crate! Wow, that is crazy. Anyway, Westview was kind enough to expedite the delivery of a replacement gazebo to us and had the other gazebo removed. Totally awesome service. Here are some photos of our gazebo. Thank for the great service. We love our Aspen 12×18.