Description
For complete product details and further information on cold plunge therapy, please visit our cold plunge web page located at www.genixcoldtub.com
Genix Cold Tub Lite
Original price was: $7,250.00.$5,999.00Current price is: $5,999.00.
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Genix Lite Cold Tub—your go-to solution for quick, effective recovery. Compact yet powerful, this sleek model offers all the benefits of advanced cold water therapy in a streamlined, easy-to-use design. Perfect for home use, the Genix Lite delivers consistent cooling for muscle recovery, stress relief, and overall wellness. Experience the power of cold, made simple with Genix Lite.
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Shipping & Return Policy
Shipping and Pickup Options
Orders are shipped FOB destination (third-party freight terminal or residence, depending on crate size) within the continental United States and Canada. Customers may alternatively make pick-up arrangements with Westview Manufacturing at Westview’s warehouse.
Please contact the Westview Manufacturing customer service line at 1-800-895-1972 for more information regarding alternate shipping arrangements.
Shipping Charges
Shipping charges will be invoiced at the time the order is placed. Additional shipping charges may apply to terminal and alternate arrangement deliveries depending on the model size and restrictions due to the receiver’s location. Additional storage charges will be incurred for any shipments not picked up within the specified “free storage time” provided by Westview Manufacturing’s partner carriers.
Cancellation and Refund Policy
All pre-order and overstock sale items are not cancellable, not returnable, and deposits are non-refundable.
Cancellable orders that are requested before the customer receives the merchandise are subject to a 15% restocking fee.
Returns and RMA Process
All returns must have a valid RMA (return merchandise authorization). To obtain an RMA, contact our customer service department at 1-800-895-1972 and have your invoice information available. The customer service department will provide you with details of where to ship the returned product.
Merchandise returns may only be shipped to our warehouse locations that are authorized to accept inbound merchandise. Terminal locations where your product was originally shipped from do not necessarily accept inbound merchandise, as many are outbound only.
Important: Do not ship the gazebo to the location where your unit was originally shipped. Westview will not provide refunds or be responsible for merchandise shipped to any unauthorized location or without a valid RMA.
Return Freight Charges
The customer is responsible for return freight charges. Freight charges for return shipments arranged by Westview Manufacturing will be provided to the customer prior to the shipment being picked up by Westview MFG’s partner carrier, and that amount will be deducted from the final customer refund.
I purchased the Genix cold tub lite version from Westview manufacturing along with their Brentwood enclosure. I will leave a review for the enclosure soon. Westview offers the pro model at a slightly higher price but I already have a hot tub and really just wanted an upgrade on my current cold plunge tub. I love how easy it is to set the temperature control and no more big bags of ice taking up all the room in my freezer. I also really appreciate the extra leg room it provides being a little bit taller than most. If you are tired of dealing with ice and getting the right temperature for your plunge I highly recommend the Genesis cold plunge. It has pretty much has the same features as much more expensive tubs and their sales staff actually answers the phone when you call. No emailing back and forth required.