Description
For complete product details and further information on cold plunge therapy, please visit our cold plunge web page located at www.genixcoldtub.com
Genix Cold Tub Pro
Original price was: $8,999.00.$6,750.00Current price is: $6,750.00.
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Genix Pro: Precision control for advanced wellness and recovery. Cold and hot water therapy.
The complete tub for your advanced wellness and recovery regime. The all in one Genix Pro tub provides maximum flexibility for your recovery and wellness program. The precision controls and powerful chiller/heater provide industry leading versatility at the touch of a button. Whether you are looking for a cold plunge to manage sore muscles and maintain focus for the busy day ahead or a relaxing warm soak, paired with a chromotherapy session to melt away the day’s stress, the Genix Pro has you covered.
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Shipping & Return Policy
Shipping and Pickup Options
Orders are shipped FOB destination (third-party freight terminal or residence, depending on crate size) within the continental United States and Canada. Customers may alternatively make pick-up arrangements with Westview Manufacturing at Westview’s warehouse.
Please contact the Westview Manufacturing customer service line at 1-800-895-1972 for more information regarding alternate shipping arrangements.
Shipping Charges
Shipping charges will be invoiced at the time the order is placed. Additional shipping charges may apply to terminal and alternate arrangement deliveries depending on the model size and restrictions due to the receiver’s location. Additional storage charges will be incurred for any shipments not picked up within the specified “free storage time” provided by Westview Manufacturing’s partner carriers.
Cancellation and Refund Policy
All pre-order and overstock sale items are not cancellable, not returnable, and deposits are non-refundable.
Cancellable orders that are requested before the customer receives the merchandise are subject to a 15% restocking fee.
Returns and RMA Process
All returns must have a valid RMA (return merchandise authorization). To obtain an RMA, contact our customer service department at 1-800-895-1972 and have your invoice information available. The customer service department will provide you with details of where to ship the returned product.
Merchandise returns may only be shipped to our warehouse locations that are authorized to accept inbound merchandise. Terminal locations where your product was originally shipped from do not necessarily accept inbound merchandise, as many are outbound only.
Important: Do not ship the gazebo to the location where your unit was originally shipped. Westview will not provide refunds or be responsible for merchandise shipped to any unauthorized location or without a valid RMA.
Return Freight Charges
The customer is responsible for return freight charges. Freight charges for return shipments arranged by Westview Manufacturing will be provided to the customer prior to the shipment being picked up by Westview MFG’s partner carrier, and that amount will be deducted from the final customer refund.
I have been looking for a new cold plunge tub for a while now and decided to go with the Genix Pro model after speaking with one of their sales associates. I was a little worried at first because they are selling there tubs for considerably less than many of the companies I was looking at. After speaking to their rep, I was pleasantly surprised to see they are using really high quality components from companies I recognize (Balboa etc.). I love all the extra features it comes with and I saved big time compared to some of the other models with similar features that I was looking at.